Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Identification details such as student, parent, guardian, volunteer, and teacher names.
• Contact details such as email addresses, phone numbers, and mailing addresses.
• Program information such as registrations, attendance records, and participation details.
• Technical information such as browser type, device details, IP address, and pages visited.
• Communication content provided through forms, support requests, or email correspondence.

2. How We Use Information

We use personal information to:

• Process registrations and manage participation in our programs and events.
• Send operational updates, confirmations, and important notifications.
• Support safety, safeguarding, and compliance requirements related to program delivery.
• Improve website performance, user experience, and service quality.
• Respond to inquiries and provide support.

3. Sharing of Information

We do not sell personal information. We may share information only when necessary with trusted service providers, program partners, and legal authorities where required by law or to protect the safety and rights of participants.

4. Data Retention

We retain personal information only as long as required for program administration, legal obligations, safeguarding responsibilities, and legitimate operational purposes.

5. Data Security

We apply reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure.

6. Children's Privacy

Our programs involve students and minors. Personal information related to children is collected and handled with heightened care, typically through parent, guardian, school, or authorized coordinator interactions.

7. Your Rights

Depending on applicable law, you may request to:

• Access, correct, or update your personal information.
• Request deletion of personal information where legally permitted.
• Withdraw consent for certain processing activities.
• Raise concerns about how your personal information is used.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Us

For privacy-related questions or requests, contact us at leaders@stemup.lk.